Logistics · Basics

Last-mile delivery, explained.

The last mile is the final leg — from your dock, store, or micro-fulfillment node to the customer's door. It is often the slowest and most visible part of shipping.

Published 2026-01-20 · All resources

Why last mile is hard

Many stops, traffic, parking, failed deliveries, and customer communication all hit in the final hour. National linehaul is efficient; last mile is inherently local and variable.

How local couriers help

Named drivers, local dispatch, live GPS, and photo proof turn last mile from a black box into an accountable service — especially for pharmacies, legal firms, and 3PL overflow.

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